Sending a serenata (serenade) is as easy as sending flowers: you choose the musician, date, time and address, pay 100% when booking and the money is held in escrow until the event. It is released to the musician when you scan his or her QR code before he or she plays. If he or she does not show up, the payment is not released.
Why Should Sending a Serenade Be as Easy as Sending Flowers?
Sending flowers is simple: you open a shop, pick a bouquet, enter an address and pay. You do not need to know a florist or negotiate by messages. With live music, for years the opposite happened: hunting for phone numbers, comparing without clear prices, depositing advances into personal accounts and crossing your fingers.
That is the idea that guides Serenattia: that giving a serenade be as simple and reliable as sending a bouquet or a cake. Price in plain sight, no exclusivity, everything in one place and with a payment that is protected.
How to Send a Serenade in Six Steps
- Go to the list of musicians. Filter by city, genre and date.
- Compare. Prices are visible and you can review profiles and genres.
- Choose. Mariachi, trio, norteño, banda, violin, saxophone, marimba, rondalla and more, depending on what there is in your area.
- Set the date, time and address. With clear landmarks and a contact for whoever will receive the group.
- Pay 100% when booking. The money is held in escrow.
- On the day of the event, scan the musician's QR before he or she plays. That scan releases the payment.
The Serenattia team confirms the availability of every booking, so you will know your date has been secured.
What If the Serenade Is for Someone in Another City?
You can book from wherever you are, as long as there are musicians published in the person's city. Today there are musicians published in Mexico City, Puebla, Guadalajara, Querétaro, Monterrey, Toluca, Cuernavaca, Mérida, Cancún and Playa del Carmen. Coverage is not nationwide, and it depends on the musicians published in each city.
Coordinate with someone you trust in that city to receive the group and record the moment. That way, even if you are not there, the person will feel that you thought of them with care.
How Much It Costs and What the Payment Includes
Each musician sets his or her rate and what it includes. The lowest prices published today by musicians (October 2026, MXN, before the service fee) are: Mexico City from MX$1,500, Puebla from MX$1,300, Mérida from MX$1,700, Cancún from MX$1,800, Playa del Carmen from MX$2,000, Toluca from MX$2,200, Querétaro from MX$2,400, Monterrey from MX$2,500, Cuernavaca from MX$3,600 and Guadalajara from MX$4,000. They are starting prices; to see ranges, see the music price index for Mexico.
A 10% service fee with a minimum of MX$200 is added to that rate and paid separately. The musician receives 100% of his or her rate. If you need an invoice, it can be issued and the 16% IVA goes on top.
Why Escrow Payment Matters
In live music, the biggest fear is that the group does not show up. That is why the payment works differently from a one-off transfer: the money is held from the moment you pay and is only released when the musician is at the event and you scan his or her QR code before he or she plays. If he or she does not arrive, the payment is not released. That is the trust that turns a risky purchase into one as natural as ordering flowers.
What to Do If Something Changes
If you need to change the date or the time, let the team know as soon as possible. The availability of each booking is confirmed by the Serenattia team, which can guide you depending on the case.
Ideas for Sending a Serenade
- Birthdays, from mañanitas to a night of toasts.
- Couple's or wedding anniversaries.
- Mother's Day, Father's Day and Grandparents' Day.
- An apology that deserves a big gesture.
- Graduations, promotions or welcomes.
- Farewells and tributes.
How to Make It Memorable (Sending a Serenade)
Beyond the group or the price, what makes a serenade memorable is the intention. Think of a short sentence you want to say at the end, a song that means something to the two of you and a moment of silence before the first note. Ask someone to record video, even if just with a phone, and save the memory to watch later. A small touch, like a handwritten note or a long hug, accompanies the music and turns it into a complete scene. Planning ahead and with affection almost always shows.
Quick Checklist Before Booking (Sending a Serenade)
- Set the date, time and full address, with landmarks to arrive without detours.
- Decide who will receive the musician and who will record the moment.
- Choose two or three songs with meaning and confirm them with the musician.
- Ask what the published rate includes and have it put in writing in the booking.
- If there are neighbors nearby or a guard booth, notify them ahead of time.
- On the day of the event, scan the musician's QR before he or she plays to release the payment.
With this list settled, the only thing left is to enjoy the moment and let the music do the rest.
Frequently Asked Questions
Can a serenade be sent to any city?
No. Today there are musicians published in Mexico City, Puebla, Guadalajara, Querétaro, Monterrey, Toluca, Cuernavaca, Mérida, Cancún and Playa del Carmen. Availability depends on the musicians published.
How far in advance should I book?
The Serenattia team confirms the availability of every booking.
How is my payment protected?
You pay when booking, but the money is held in escrow and is only released when you scan the musician's QR before he or she plays. If he or she does not arrive, it is not released.
What is the service fee?
It is 10% with a minimum of MX$200 and is paid separately. The musician receives 100% of his or her rate.
Can I ask for an invoice?
Yes. If you need an invoice, it is issued and the 16% IVA goes on top of the total.