To send a serenade (serenata) to Mexico, choose the city where the person lives, compare groups with a visible price, set the date and address, and pay online. If you will not be present, coordinate it with the Serenattia team when booking. It is as simple as sending flowers.
Can you send a serenade to another city or from abroad?
Yes. The serenade is hired for the place where the person receiving it is, not for the place where you are. That means you can organize it from another city in the country or from another country, as long as there are musicians listed in the destination city. You choose, pay and book from your phone; the musicians show up where you indicate.
For someone who lives far from their family, it is one of the clearest ways to say "I am with you" on a birthday, a May 10 or a difficult date. It does not replace the hug, but it makes it present.
How does it work step by step?
- Choose the destination city in the musicians list.
- Compare groups and genres. Each profile has its rate published.
- Give the date, time and full address of whoever will receive the serenade, with landmarks.
- Pay 100% when booking, with the money held in escrow.
- Wait for confirmation from the Serenattia team, which checks the availability of each booking.
- Coordinate who will scan the musician's QR before they start playing.
The key point: the QR code
The payment is released to the musician when the client scans their QR at the event. If you are far away, designate a trusted person on site (a relative, a neighbor, a friend) to do it for you. Explain ahead of time what they need to do: when the musicians arrive, scan the code before they play. It is a simple step, but it is the reason your money is protected.
Which genre should you choose to send the serenade?
Think about the person who will receive it and not about what you like. These are common options:
| Genre | Works well for |
|---|---|
| Mariachi | Mom, grandparents, birthdays and family parties |
| Romantic trio | Couples and intimate moments |
| Norteño | Families and friends who enjoy northern music |
| Banda | Celebrations with lots of people |
| Violin or saxophone | Proposals and anniversaries with elegance |
| Marimba | A warm, regional alternative |
How much does it cost to send a serenade to Mexico?
The price depends on the city where the musicians perform. These are the lowest prices published today by musicians on Serenattia (October 2026), in Mexican pesos and before the service fee:
| City | From (MXN) |
|---|---|
| Puebla | MX$1,300 |
| CDMX | MX$1,500 |
| Mérida | MX$1,700 |
| Cancún | MX$1,800 |
| Playa del Carmen | MX$2,000 |
| Toluca | MX$2,200 |
| Querétaro | MX$2,400 |
| Monterrey | MX$2,500 |
| Cuernavaca | MX$3,600 |
| Guadalajara | MX$4,000 |
These are entry-level rates; a group with more members or a special time slot may cost more. The musician receives 100% of their rate and the client pays a 10% service fee, with a minimum of MX$200. If you need an invoice, VAT (16%) goes on top. To see how the cities compare, visit the price index for music in Mexico.
Prices are in pesos. If you pay from another country, it is wise to check with your bank how the amount is converted, because the exchange rate depends on your card.
How to make the surprise go well from a distance
- Quietly confirm through the family that the person will be home that day.
- Ask someone to record the serenade and send you the video; it will be your way of being there.
- Prepare a video call for the end, so you can talk with the person while they are still moved.
- Choose songs with meaning: one you share, a birthday one or the person's favorite.
- Book ahead if the date is special, such as May 10 or February 14.
- Give the full address and a local phone number so the musicians can find the place.
Mistakes worth avoiding
A common one is forgetting to tell the person who will scan the QR, and that step goes undone. Another is leaving the booking for the last minute and finding little availability. And another is choosing a genre that does not connect with the person. With a minimum of organization, all three are avoided.
What does your booking include and how is your payment protected?
When booking you pay 100% upfront, but that money does not go to the musician right away: it is held in escrow. At the event, before the group starts to play, you scan the musician's QR code and at that moment the payment is released. If the group does not show up, there is no QR to scan and the money is not released. In addition, the Serenattia team confirms the availability of each booking, each group's price is published and there is no exclusivity: you can compare and choose freely. If you need an invoice, it can be issued, and VAT (16%) is added to the total.
If you already know who you want to surprise, search for musicians in their city and send your serenade.
Frequently asked questions
Can I send a serenade from another country?
Yes. You book with the city and address of whoever will receive it, as long as there are musicians listed there. The team confirms the availability of the booking.
Who scans the QR if I am not there?
The QR is scanned at the event, before the musician plays. Ask a trusted person on site to do it for you.
How much does it cost to send a serenade?
The lowest prices published today run from MX$1,300 in Puebla to MX$4,000 in Guadalajara, in pesos and before the service fee.
When is the payment released to the musician?
You pay 100% when booking and it is held in escrow. It is released when the musician's QR is scanned at the event.
How much is the service fee?
The musician receives 100% of their rate. The client pays a 10% fee, with a minimum of MX$200.
Can an invoice be issued?
Yes. VAT (16%) goes on top of the total.